Customer Care (FAQs)

Frequently Asked Questions

How can you be assured that I will receive fresh sweets in good condition?
We at our factory have a daily production schedule for sweets. For all our orders we only use freshly made sweets that have been carefully prepared and packaged at our factory. The contents of each order are then carefully packed and placed in cartons to ensure your sweets reach our customers in optimum condition.

Do you use any additives, artificial sweeteners or preservatives in your sweets?
All of our products are completely free from any preservatives or artificial sweeteners. We only use pure ingredients to ensure the unique taste.

Are the products suitable for vegetarians?
Yes, the products are suitable as all the products are completely free from any animal fats.

What is the type of oil used for mithai?
All our Mithai is made from clarified butter.

Are the Royal Halal meals Halal?
Yes, the meat used for the product is Halal.

What are the opening hours for Royal Sweets Broadway?
Shop is open on Monday to Friday from 11.00 to 7.00am, Saturday 9.00am to 9.00pm and Sundays from 11.00pm to 7.00 pm.

What are the opening hours for Royal Sweets Slough?
Shop opens every Tuesday to Friday from 11.00am to 7.00pm, Saturday 9.00am to 9.00pm and Sundays from 10.00pm to 4.00 pm.